We live in a time of constant change. The currents of technological advancement, economic uncertainty and shifting cultural paradigms wash around the business landscape, eroding the notion of a comfortable routine and making adaptability one of the strongest predictors of success. But “adapt” is just another word for “change” and change is hard. In fact, the success rate of major business-related change initiatives is only 54%1. The importance of these initiatives and the challenges they present make having effective change management strategies in place an essential part of growth and success. There are three steps to smart change management: Understand. Involve. Prepare.